Senior Manager of Logistics

Posted: December 12, 2022

Position: Senior Manager of Logistics
Reports to: Vice President, Operations

Purpose:
The Senior Manager of Logistics will direct and manage fleet activity and destruction/baling functions of Records Management Center (RMC) and Shredding On Site (SOS) to drive results through extraordinary service and secure destruction solutions to customers. Our reputation is built on Best-in-Class Security, Safety, and Superior Customer Service; in this key leadership role of the fleet and destruction teams, this individual will lead the way and set the standard for our Team.

This leader will actively manage the transportation and destruction/baling workforce; oversee execution of routing and customer service objectives; maintain fleet and equipment uptime through proper maintenance planning; uphold safety, security, and regulatory compliance; and clearly communicate and execute team goals and objectives. This role is responsible for security and confidentiality controls and certifications, primarily related to standards established by the National Association for Information Destruction (NAID).

In addition to meeting the responsibilities and requirements for this position, we are looking for the right fit for our team. We expect the candidate to enthusiastically exemplify and uphold our Core Values:

• Drive results through extraordinary service
• Exceptional people, no exceptions
• Look forward and plan for success
• Integrated and supportive teams
• Value through innovative and creative solutions
• Embrace safety every day
• Reinvest in people, the businesses, and community

Responsibilities:
Oversee the vehicle fleet, destruction/baling operations, and related staff and account management functions through team leaders and supervisors, including proactive planning and routing, problem resolution, recruiting, client communications, and employee training; Drive Continuous Improvement in the areas of quality, productivity, safety, security, and controls to meet increasing customer demands;

Direct oversight of transportation operations to ensure extraordinary customer service, and achieve operational and quality targets;

Oversee and execute route planning, preparation, and drive results through the Scheduling/Dispatch Teams.

Continuously monitor, review, analyze route, vehicle, and manpower metrics and efficiencies and affect changes as appropriate;

Management of fleet and shredding profit and loss as indicated in KPIs, destruction and courier client satisfaction and retention, accounts receivable and collection oversight, and purchases and vendor relationships;

Overall responsibility for on-going recruiting, hiring, coaching, counseling, motivating, training and development of fleet and destruction operations team members; responsible for efficient allocation and utilization of manpower, equipment, and resources;

Responsible for team member safety and upkeep and maintenance of fleet, destruction/baling facilities, and related equipment;

Ensure fleet, facilities, staff, and operational procedures pass NAID audit processes to protect customers’ sensitive information and uphold vehicle and plant security;

Assist senior leadership and sales team to proactively manage and maintain relationships with existing key accounts, including identifying opportunities for additional sales growth;
Inspire others to demonstrate supportive leadership, safety mindset, customer service excellence, and integrity.

Position Requirements:

• Possess a BA or BS University Degree
• Minimum of Ten Years of experience within the Transportation, Warehousing, or broader Logistics industry; familiarity with fleet maintenance standards and practices is a plus;
• Demonstrated track record of team leadership, leader development and mentoring;
• Firm understanding and experience in the preparation of budgets, proposals, presentations, preferably in the shredding/RIM industry or in a service-related environment;
• Ability to control budget / P&L and understanding of financial statements;
• Possess strong listening, communication, presentation, analytical, process management, and project management skills;
  experience with the B2B sales process and cross-selling clients;
• Must be able to achieve National Association for Information Destruction (NAID) certification;
• Must adhere to corporate Confidentiality and Non-Compete Agreement.

Benefits:

• Salaried position
• Progressive Earned Time Off (ETO) program
• Plus Personal Time Off program
• Plus 7 paid company holidays
• 401K program available. Company matches 50% of up to 5% of elected contribution deferrals
• Health Insurance (PPO and HMO plans to choose from)
• Health Savings Account available with match
• Wellness bonus paid for completing annual wellness exam
• Dental Insurance
• Vision Insurance
• Life Insurance
• Supplemental Insurances available through AFLAC
• Gym membership reimbursement
• Mileage/vehicle reimbursement
• Tuition and professional development reimbursement
• Professional membership reimbursement o Company smartphone and laptop computer provided

Salary: $60,000.00 – $80,000.00 per year

Submit Your Resume!

To submit your resume for this position, please fill out the required information below, attach your resume, and then click Submit!

Please note that this is only the first stage of the application process and is in no way a guarantee of employment.